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DELIVERY AND RETURNS

Delivery Information

We offer standard UK shipping via Royal Mail second class at a cost of £3.95

Free shipping on all orders over £50

 

Shipping usually takes 3 - 6 working days however if you require your items sooner please contact us at enquiries@honeyandfern.com and we will try our very best to help speed up your delivery

 

Unfortunately we can only ship within the UK at the moment and can not ship to Northern Ireland.

 

        If you notice or suspect that you have made a mistake in your delivery address when ordering please notify us asap at enquiries@honeyandfern.com before your order is dispatched, if we have no contact resulting in your order going missing we will not be able to issue a refund.

Return & Exchange Policy

We hope you are happy with your purchase but if for any reason you are not you can return your item(s) to us for a refund or exchange.

Please contact us at enquiries@honeyandfern.com within 14 days of receiving your item(s) to arrange your refund/ exchange. You will then have a further 14 days to return your unwanted items to us. Once we have received your items we will endeavor to process your refund as soon as possible.

Unwanted items returned must be in a saleable condition, if items are not in a saleable condition we may not be able to issue a refund.

The customer will be responsible for the cost of return postage unless an item is faulty. 

We can not accept responsibility for items lost or damaged during return posting so we strongly recommend you use a service that provides you with proof of postage and ensure all items are correctly packaged before sending.

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